To this day, the widespread racial disparities that prompted the August 1965 riots in the Watts community of South Los Angeles frame many of the discussions about race in America. The death and destruction wrought during that five-day upheaval, along with the findings of the December 1965 McCone report that the lack of adequate health care facilities was a contributing factor to the civil unrest, prompted city and state officials to put in motion plans to build a medical school and teaching hospital in the Watts community.
The opening of the Charles R. Drew University of Medicine and Science in 1970, followed by the Martin Luther King Jr./Drew Medical Center in 1972, led to critical milestones in the recovery of the community. The thousands of minority doctors produced by Drew helped heal the social wounds that had been ripped open during the riots.
But all has not been well at the teaching hospital. A Pulitzer Prize-winning Los Angeles Times expose in 2004 revealed widespread neglect and mismanagement that the university administrators had swept under the rug for years. Ultimately, Los Angeles County terminated MLK/Drew’s doctor-training program late last year after the hospital failed a make-or-break federal inspection. This prompted the Centers for Medicare and Medicaid Services, or CMS, to pull its vital $200 million in funding for the hospital. Drew University President Susan Kelly, brought in last year to turn around the troubled institution, fears the resulting health care crisis will revive the civil unrest that prompted the riots more than 30 years ago.
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“There were lots of discussions in this community in 1963 and 1964, before the Watts riots, because everyone knew that there were very few beds, very few doctors,” says Kelly. “But it took the Watts riots, 32 deaths and 1,000 people injured and millions of dollars worth of property damage before anyone sat up and said, ‘I think they mean it; I think it’s true? Today, you’ve got a predominately Latino community, and if you understand the Latino community, it is more fragmented politically. I don’t know that you will get riots, but you may get increasing gang warfare.”
Lark Galloway-Gilliam, executive director of the Los Angeles-based Community Health Councils, says the displacement of the 251 residents is going to exacerbate lingering health care disparities, as the number of doctors available to treat South Los Angeles patients has fallen precipitously.
“The number of physicians, the number of beds, the rate of health disparities is so significantly off the scale here than anywhere else,” she says, adding that the Watts community has long relied on MLK/Drew.
Los Angeles County is now trying to contract with private physician groups to fill the void, but persuading private practice doctors to open up shop in the crime- and poverty-plagued neighborhood is an uphill battle.
According to Gilliam, Drew produces 25 percent of California’s minority physicians, so shutting down its doctor-training program will seriously deplete the pool of California physicians equipped to deal with the sometimes harsh realities of urban life.
“We always talk about cultural and linguistic competency, and people tend to think of that strictly in terms of language access,” she says. “But the physicians at Drew were trained to work with this population, to understand some of the unique characteristics, behaviors, nuances … we are losing that knowledge and sensitivity to the needs of this community.”
Michael Wilson, spokesperson for Los Angeles County’s Department of Health Services, concedes that the city is in a health care crisis. But he says terminating MLK/Drew’s resident program was necessary to keep the hospital open. It will now be managed by the UCLA-Harbor Medical Center and be renamed the Martin Luther King Jr.-Harbor Hospital. Wilson says keeping the hospital open was vital, as other local hospitals have closed their emergency rooms, worsening the crisis.
“The department was faced with a set of circumstances when the hospital failed its inspection, and from the very beginning has really remained committed. The emergency room has remained open. We treat the same volume of emergency patients,” he says. “We just had a major ER close here, Memorial in Inglewood, a few months ago. It’s a crisis all over.”
A Sad State of Affairs
The question remains: Why was MLK/Drew allowed to stay in such deplorable shape for years before the government stepped in? A number of patient deaths at the hospital over the years had been attributed to neglect and incompetence by hospital staffers. And by all accounts, county and hospital administrators were given numerous chances by CMS to make necessary changes.
In his letter to MLK/Drew administrator Antoinette Smith Epps, CMS certification official Steven D. Chickering noted that in the 32 months leading up to the termination of the hospital’s Medicare contract, CMS “conducted no fewer than 15 surveys that repeatedly identified events in and practices by the hospital that were found to have severely compromised patient health and safety.” He also says in the letter that CMS “took extraordinary measures and allocated exceptional federal resources” to help correct the substandard care at MLK/Drew, to no avail.