November 2006


Careers in medical billing and coding are becoming widely abundant. This position serves are great purpose for the health care industry. It requires attention to detail and responsibility for entering medical information for contact info to specific symptoms of an illness. There are many reasons to get started in a medical billing and coding career.

Training. Training for a career in medical billing and coding is relatively short. Certification programs only take about 1 to 2 years to complete. As with most positions, higher levels of certification demand higher pay. Training focuses on knowledge of coding standards and systems, as well as medical terminology

Salary. Salary for medical billing and coding professionals can range from $16,000 to $38,000 annually. Salary.com, an online tool that allows you to look at the expected salary for most positions revealed different salaries for different levels of certification and responsibility. A medical records coding technician has an expected salary of $37,818, while a medical billing clerk can expected $29,966. Medical billing and coding professional who work for large institutions such as hospitals or nursing homes reported slightly higher earnings than those employed in physicians offices.

Job Prospects. The job prospects are great for those entering or already in the field of medical billing and coding. The codes change every year and are determined by numerous rules and regulations, therefore, specialized training is very important in job opportunities. Many people are attracted to the position because it does not involve direct contact with patients. Job growth is expected to be highest in healthcare settings including nursing homes, outpatient care centers, and home health care services.

Starting a career in medical billing and coding is a great choice. Short training programs allow people to enter the workforce quite rapidly and start earning a great salary. Medical coding systems change almost annually, so it is a career that keeps you on the move and makes it an exciting career choice.

Medical billers and coders are in high demand among the allied health occupations. According to the US Bureau of Labor Statistics (BLS), health information technicians are one of the 10 fastest-growing allied health occupations. It is a challenging, interesting career where you are compensated according to your level of skills and how effectively you use them.

Medical billers and coders know this and feel good about the support they provide to physicians, clinics, hospitals, and patients. They know they play an important role in the business office where they are employed. Their work consists of submitting the proper documentation to a number of insurance companies and federal agencies for reimbursement in order for their employer to financially succeed and avoid fraud charges. Their specialized training and expertise lets them find work any place, any time. Numerous opportunities for trained individuals exist in medical offices, clinics, hospitals, insurance companies, and in form of freelance home-based businesses. Advancement opportunities are unlimited!

The U.S. Department of Labor states that continued employment growth for medical coders and billers is spurred by the increased medical needs of an aging population and the number of health practitioners. The Occupational Outlook Handbook reports that earnings vary widely and pay levels are governed chiefly by experience and qualifications.

Healthcare Careers Offer Job Security, Personal Satisfaction, Challenges, and Rewarding Experiences

Many interested in a career in the healthcare field decide to specialize in the medical billing and coding profession. Medical billers and coders are no longer restricted to only the doctor’s or dentist’s office but are now working in hospitals, pharmacies, nursing homes, mental healthcare facilities, rehabilitation centers, insurance companies, health maintenance organizations (HMOs), consulting firms, and health data organizations, or even from home.

These highly skilled professionals are earning impressive wages everywhere they are. Typical duties of medical billers and coders include:

  • Explaining insurance benefits to patients and clients
  • Office bookkeeping and other administrative duties
  • Accurately completing claim forms
  • Explaining insurance benefits to patients
  • Handling day to day medical billing procedures
  • Adhering to each insurance carrier’s policies and procedures
  • Prompt billing of insurance companies
  • Documenting all activities using correct medical terminology
  • Scheduling appointments

Other job opportunities for medical billers and coders include:

  • Billing Specialist
  • Patient Account Representativ
  • Electronic Claims Processor
  • Billing Coordinator
  • Coding Specialist
  • Claims Analyst
  • Reimbursement Specialist
  • Claims Assistant Professional
  • Medical Collector
  • Claims Processor
  • Claims Reviewer

What is Medical Billing?

Medical billing is better described as medical practice management and a doctor’s key to getting paid. Although most doctor’s offices request that payment be made at the time a medical service is provided in order to minimize billing, every medical office has a need to maintain patient financial accounts and for collecting money.

In a small family practice or suburban clinic this task may be simple and assigned to the medical assistant or nurse but in bigger practices and clinics this is the medical biller’s job!

Medical billers and coders usually work forty regular office hours from Monday through Friday on a desk in the billing office or billing department of the professional healthcare office. They must know the different methods of billing patients, understand various collection methods, ethical and legal implications, have a good working knowledge of medical terminology, anatomy, medical billing and claims form completion, and coding. They also must understand database management, spreadsheets, electronic mail, and possess state-of-the-art word processing and accounting skills, be proficient in bookkeeping, and be able to type at a speed of at least 45 words-per-minute.

The work area of medical billers and coders usually is in a separate area away from the patients and public eye. However, even though they are not involved in the actual process of doctors and healthcare professionals providing medical care they need to possess excellent customer service skills when it comes to making contact with clients, insurance companies, and often patients. Medical billers must know how to explain charges, deal with criticism, give and receive feedback, be assertive, and communicate effectively without becoming confused as the person is asking questions. Patients can quickly become frustrated when trying to deal with healthcare providers and bills over the phone.

While an increasing amount of patient care is being funded through HMO related insurance, where the patient makes a small copayment at the time of service and the doctor bills the managed care company for the balance, a number of patients still need to make arrangements to pay for their medical services over a period of time. Part of the medical biller and coder’s job is to contact some of these patients from time to time regarding a past due bill. Incoming calls from patients who have questions regarding a bill are also directed to the medical biller’s office. The way s/he communicates over the phone can make or break business relationships.

Other specialties closely related to the medical billing and coding profession are:

  • Medical Coders/Coding Specialists
  • Patient Account Representatives
  • Electronic Claims Processors
  • Billing Coordinators
  • Reimbursement Specialists
  • Claims Assistant Professionals
  • Medical Claims Analysts
  • Medical Claims Processors
  • Medical Claims Reviewers
  • Medical Collectors

What is Medical Coding?

Every healthcare provider that delivers a service receives money for these services by filing a claim with the patient’s health insurance provider or managed care organization. This is also referred to as an encounter. An encounter is defined as “a face-to-face contact between a healthcare professional and an eligible beneficiary.”

Codes exist for all types of encounters, services, tests, treatments, and procedures provided in a medical office, clinic, or hospital. Even patient complaints such as headache, upset stomach, etc. have codes which consist of a set of numbers and combinations of sets of numbers. The combination of these codes tells the payer (health insurance companies or government entities) what was wrong with the patient and what services were performed. This makes it easier to handle these claims and to identify the provider on a predetermined basis. In addition, the services rendered (CPT) codes have to match the diagnosis (ICD) codes to justify medical necessity.

To do this correctly for each third party payer choices have to be made from a combination of 3 coding systems totaling over 10000 codes, and which change annually. In addition, a completely new coding system, ICD-10, is proposed for reimbursement purposes in the near future.

Tools of the Trade

CPT books provide all the procedural terminology and ICD-9-CM code books have the most up-to-date information on medical diagnosis coding. The medical coder must stay current on any new ICD-9 code changes that would impact code accuracy and claims submission. HCPCS books contain the complete lists of HCPCS Level II codes with descriptions. They will guide the medical coder through current modifiers, code changes, additions and deletions. HIPAA books help to develop an effective HIPAA compliance plan and DRG books are needed for Medicare’s classification of inpatient hospital services based on principal diagnosis, secondary diagnosis, surgical procedures, age, sex, and presence of complications.

Training

Training of the medical billers and coders can range from two to four years of college, a technical school diploma, certificates from correspondence courses, to simple home study programs. Upon completion of such training many coders may seek professional certification.

Though not necessary, it is recommended and national associations are available for the certification processes.

Vocational Training

Professional medical billers and coders are in very high demand. Billing for services in healthcare is more complicated than in other industries. Government and private payers vary in payment for the same services and healthcare providers and organizations provide services to beneficiaries of several insurance companies at any one time.

Therefore, to reach proficiency in this business, basic training, clinical supervision and continued professional development is essential!

Typical Course Requirements are:

  • Medical Office Procedures
  • Medical Keyboarding
  • Medical Terminology
  • Health Structure and Function
  • Health Care Records Management
  • Medical Insurance
  • Survey of Pathology
  • CPT-4 HCPCS II, III
  • Healthcare Laws and Ethics
  • Basic Coding ICD-9-CM
  • Basic Pharmacology
  • Medical Transcription
  • Externship
  • National Exam
  • General Education Requirements

Professional Advancement Opportunities

A recent American Hospital Association survey showed that about 18% of billing and coding positions remain unfilled due to a lack of qualified candidates. Most companies and practices are looking for schooling and experience mostly because of the legal ramifications of incorrect billing practices.

However, medical billers and coders are also able to work independently out of their homes where they established a home based billing office. There are plenty of electronic billing programs available that can be set up through home office computers. Also, there is the possibility to become an independent insurance specialist or consultant who helps patients understand their insurance bills and what they should be paying.

Opportunities also exist as patient account managers, physician office supervisors and management, various types of personnel managers in the healthcare industry, health claims examiners, and medial billing and coding instructors. The more education the individual has, the more employment options are available and advancement opportunities become virtually unlimited!

Professional Certification

As in so many healthcare professions certification in the medical billing and coding field is not required but highly recommended. The days of the single family practice medical assistant or nurse typing out an invoice after office hours are history. Even the smallest offices and clinics have changed to computer billing because it offers greater coding accuracy, saves time, and can be used by administrators and auditors to ensure that visits are being coded to the appropriate levels which increases revenues.

Understandably, these offices and companies are looking for individuals who are certified in their field to ensure the employer that the individual whom they hire is competent and proficient.

There are numerous well known and well respected organizations sponsoring these types of examinations. Intersted candidates should research each one and find the one that most suits your needs: American Association of Medical Billers (AAMB) offers Certified Medical Biller (CMB) and Certified Medical Billing Specialist (CMBS) examinations. The National Association of Claims Assistant Professionals (NACAP) offer Certified Claims Assistance Professional (CCAP) and Certified Electronic Claims Professional (CECP). The examinations for Certified Procedural Coder (CPC), Certified Coding Specialist (CPS), Accredited Record Technician (ART), and Registered Record Administrator (RRA), are administered through the American Health Information Management Association (AHIMA). The National Healthcareer Assosciation (NHA) is offering their Medical Billing and Coding (CBCS) credential.

If your objective is to work for a medical office, group practice, healthcare provision network, or hospital as the medical billing and coding specialist keep in mind that most private practices, organizations and hospitals throughout the country not only prefer but often require national certification as a competency standard.

Online Medical Billing and Coding Specialist Schools teach courses that focus on the administration of Medical Billing and Coding for purposes of proper categorization of medical procedures and accurate billing processes. Students of Medical Billing and Coding will be prepared with those skills essential for Medical Billing and Coding processes and for Certified Medical Coding and Billing Specialist examinations for certification.

Online Medical Billing and Coding Specialist Schools train students specifically in the universal language that was developed for the purpose of streamlining medical insurance claims that ensure correct reimbursement from insurance companies for services rendered. Every symptom, diagnosis, procedure, and treatment has been assigned a numeric code that informs the insurance company which services were administered in a hospital, a doctor’s office, a clinic, or other medical facility. This numeric language is used by Medical Billing and Coding Specialists to establish the exact services provided. The Medical Billing and Coding Specialist determines these codes and makes a selection based on information provided by the care provider, then processes the claim.

Online Medical Billing and Coding students can expect to study medical terminology, anatomy and physiology, reimbursement methods, law and ethics that apply to medicine, information management, and practices of various office environments.

Additionally, courses in Medical Billing and Coding will prepare students with professional skills that will allow for management of records, preparation of insurance forms, correct filing of claims, and for billing insurance companies for services rendered.

Responsibilities of a Medical Billing and Coding Specialist involve the accurate completion of billing and medical claim forms, appropriate billing, and good understanding of individual insurance company policies and procedures. Medical Billing and Coding Specialists can expect to work for hospitals, medical practitioners, medical clinics, and physical therapists, where efficient and well-prepared Medical Billing and Coding Specialists will manage billing and coding processes.

Home medical alert systems are medical alert systems designed to help individuals and senior citizens who are often at home alone.

Home medical alert systems consist of a medical alarm pendant, medical alarm console (also called medical alert base unit), and monitoring center. The alarm pendant is worn around the neck, on wrist, or even on the belt and features a transmitter. On pressing the help button of the transmitter, the signal transmits to the console, which in turn passes through the telephone line. The signal then reaches the person at the medical monitoring center or a neighbor, depending on how the system is set up.

If connected to the monitoring center, the dispatcher immediately communicates with the person who pressed the button. The console has a loud speaker and a sensitive microphone for communication. The dispatcher determines the need of the user and acts accordingly. The monitoring center will charge a small monthly fee for this service.

Some of the models come with built-in accelerators, which automatically relay a distress signal. These models are useful in situations such as when people are incapacitated by a fall.

When home medical alert systems are set up for elderly persons, it is better to have a lockbox at the front door. These lock boxes are small and secure boxes with home keys inside. Hence, it is easier for the neighbor or a trusted person to enter the house and provide necessary help.

Home medical alert systems guarantee safety to disabled or senior citizens while providing them with a sense of independence. In general, these systems serve as emergency equipments and provide confidence and security to those individuals who lead a lonely life at homes.

Medical alert systems are valuable tools that help persons to remain independent and feel confident of getting help during emergency situations. Medical alert systems mainly consist of a medical alarm console with supersensitive microphone and loud speaker, transmitter with medical alert or help button, and medical monitoring center. The user usually wears a pendant transmitter around the neck as necklaces or on the wrist as watches. Once the help button in the transmitter is pressed, the user comes in contact with the console which is connected to the phone jack and electric outlet. This in turn signals the medical monitoring center automatically.

As a result, the dispatcher of the monitoring center immediately communicates with the person who pressed the button through the console and determines the kind of help he needs. In case the user is not able to speak, the dispatcher follows instructions that are already provided by the user or his family members. Or, the dispatcher contacts other persons who are close to the user.

Mostly, the alarm pendants are water resistant. There is no need to worry even if the power goes off, as the system works with back up battery for one or two days. Some models are even designed to work at a distance of 300 feet from the house. But it is not possible to have a back and forth conversation with these models.

The cost of medical alert systems includes the initial cost of the devices and the fees for monitoring services on a monthly basis.

Medical alert systems are ideal for senior citizens, handicapped and disabled persons who lead lonely lives. It is also helpful for those persons who face the risks of heart attack, fainting, and stroke.

One can compare medical alert systems on the basis of value, cost-effectiveness and quality. Purchase price, monthly fee, and alert neighbor facility are some of the features that can be taken into consideration.

It is a common practice for companies to compare their medical alert systems with those produced by other companies. Besides, companies provide comparison of their own products. Some of these alert systems come with warranty whereas some do not have one. Many of these products are endorsed by major medical foundations.

Some medical alert systems are specifically designed to cater to seniors living alone or left alone frequently, while others cater to both elderly people and those with certain medical conditions. Emergency medical response systems for babysitters and woodworkers are among the alert systems with maximum utility value. Watch type systems hide their alert buttons under the face of a water-resistant, fully-functional wristwatch. Some other alert systems resemble jewelry and can be worn on the wrist or around the neck. Yet others can be mounted on the wall for convenient access.

While most medical alert systems have console units, some alert systems have no console unit. One of the best examples for an alert system without console is the cell phone type alert system, which directly sends messages to the monitoring center. The alert systems with console unit work indoors or outdoors up to 100 feet from the console unit. Wireless alert systems have adjustable infrared sensors that transmit signals up to 1200 feet, and detect motion up to 30 feet away. Some medical alert systems inform the subscriber during dialing, shutdown, system test, and battery test.

To compare medical alert systems on the basis of battery life, the working time ranges from 18 to 24 hours without any power supply. Motion detector and fall sensor are additional equipments available with most medical alert devices.

Personal medical alert systems are medical emergency devices ideally beneficial for elderly persons. They often attach to the body.

Personal medical alert systems mainly consist of pendant transmitter, medical alarm console, and a monitoring center. The pendant transmitter is small in size, wireless and water resistant. It is usually worn on the wrist, around the neck or on the belt. A medical alarm console is an electronic device usually connected to telephone lines. The monitoring center is the place where services are offered. The center charges some amount for its services on a monthly basis.

Personal medical alert systems work by pressing the button in the transmitter. Once the button in the transmitter is activated, the console that is connected to the telephone line receives the signal. The console in turn calls the monitoring center, where the dispatcher responds within seconds and converses with the user through the console. To accomplish this, the console includes a supersensitive microphone and a powerful loud speaker.

Most of the systems are reliable, affordable, and easy to use. These systems also enable persons to receive speedy medical help in emergency situations. Moreover, the elderly persons feel confident, safe, and secure even if their loved ones are not close to them.

Today, personal medical alert systems are becoming one of the widely sold products to senior citizens. There are a number of hospitals and businesses that offer alert systems of varying quality. The right devices and services can be purchased after consultation with experts on the subject.

If you unfortunately have a chronic health condition, you’re used to having live with more stringent rules the most. You’re often more careful what activities you do, where you go, and what you eat. Everything you do is done to ensure you don’t aggravate your condition. Of course there is the possibility you’re required to take medication at regular intervals to maintain your symptoms. If this is the case it’s important that health care professionals know about your condition and medications should anything happen to you. This is why it’s important to have medical alert jewelry,

A very simple engraved bracelet or necklace is all medical alert jewelry consists of. Most times it is personalized listing your medical conditions, medications, and any allergies you might have. This ensure that any emergency workers helping you are educated with what they need to know right away even if you are unable to communicate with them. Medical alert jewelry ensure the proper treatment is provided to you, and reduces the risk that any other medications or treatments given to you will not react with other drugs or health conditions you have.

Shopping for medical alert jewelry is an easy task. If you’re looking for a couple of items there are two easy ways to go about it. The first of course is to visit your local department store such as Wal Mart. While they will have a limited selection to choose from the purchase will be immediate. The other option is to visit some of the online retailers of medical alert jewelry. Most times they will have a vast selection, and they will ship the jewelry personalized if you provide the required information. While you don’t receive the items right away, they are sent via the mail rather quickly, and your selection will be a lot more. These benefits along with likely a lower cost then purchasing from a local department store make shopping online better.

No matter where you decide to purchase your medical alert jewelry the most important thing is that your health conditions are at the forefront. You’re willing to take the required steps to ensure you’re kept safe should anything happen to you. You’ll experience greater piece of mind, and your loved ones will know you’ll be treated correctly should they not be around to assist emergency medical staff in an emergency situation. So don’t procrastinate on this, start today and search for some medical alert jewelry, it could be the purchase that saves your life.

It’s rare that you hear of someone dying from food allergies, but when it happens, it usually reaches national news. Why? Because food is something we eat every day - several times a day - and everyone should be aware of the dangers of food allergies. Some foods such as peanuts contain very strong allergens that are in the food and released into the air as well. That’s why someone with severe food allergies must be extremely careful where and how they dine out.

Food Allergy Deaths

There are approximately 150 deaths related to food allergies in the United States each year. Food allergies are responsible for more deaths than insect bites as well as reactions to medicines.

Some food allergy deaths could have been prevented if proper medical attention was given when the allergic reaction occurred. Unfortunately, someone who is dining out or eating at home alone can have an allergic reaction without anyone around who knows the cause. With severe reactions, the person may not be able to speak or move at all. When the paramedics arrive, they do not know how to treat the patient.

Non-deadly allergies can still cause unpleasant symptoms such as cramps, light-headedness, itching and rash, hives, headaches, swelling lips, tingling mouth, shortness of breath and wheezing. Even these symptoms can seem urgent when they’re really not, so emergency personnel might attend to someone with these symptoms as well.

Keeping in Touch with Your Food Allergies

Prevention is always best with food allergies, especially dangerous ones. When dining out, ask the waiter if the food you’re about to order contains the ingredients that might cause an allergic reaction. Also, check food labels and labels on drinks and condiments while grocery shopping to be sure it’s safe before eating. Keep a list of the foods you’re allergic to with you in your wallet or purse as a reminder when dining out.

If you’ve already experienced a severe food allergy attack, ask your physician about a self-injecting epinephrine to keep with you for emergencies. This could save your life!

Help Medical Emergency Workers do their Jobs

Another way to be prepared is to have all your medical emergency information with you in one place along with your identification. Keep this information in your purse or wallet so emergency workers will know how to diagnose and treat you when they arrive.

Special wallets are now available called Medical Alert Wallets that have all your medical information and allergy details inside. Emergency workers easily recognize these because each Medical Alert Wallet has a “Medic Alert” symbol and a free Medical Information Card with each wallet. They come in nylon, vinyl, and leather. Several styles are available such as bi-fold, tri-fold and neck wallets. Families can use these for every member of the family so everyone will be protected if a food allergy reaction or any other medical emergency occurs.

With a little preparation and a Medic Alert Wallet, you’ll have peace of mind when dining out or eating at a friend’s house. Food allergies do not have to control your life!

The term ‘medical billing’ refers to the process of submitting medical claims to medical insurance companies so that doctors or other healthcare providers can receive payment for services rendered. Additionally, medical billing consists of performing follow up checking of medical billing claims in order to determine the status of approval by insurance companies as well as status of payment.

Over the years medical billing has moved from paper records to electronic record keeping. This innovation has lowered the costs involved in processing medical claims and has also improved client care, as medical history and physician recommendations and treatment plans can be stored in a central location that may be accessed across an entire network. This type of fully integrated electronic solution is more commonly referred to as electronic medical record or EMR.

Increasingly, healthcare providers are considering the advantages presented by outsourcing many of their medical billing, medical claims processing and medical coding processes. These services are being outsourced to less expensive workforces such as those in India and parts of Europe. Also, many medical billing workers work from home. Employers that outsource their medical billing work benefit in a number of ways. Medical billing and claims processing can require a large workforce of people to perform data entry and more advanced medical billing duties. By outsourcing, these healthcare providers don’t have to pay for office space to house this large workforce.

An electronic medical record, or EMR, is a computer-based patient medical record. An EMR allows access of patient data by healthcare staff at any given location within a network of computers. This also means that clinical staff members can input patient care data that will be instantly accessible by anyone else within the data network. These fully integrated types of data management systems allow healthcare providers to easily schedule treatments and care plans that do not conflict with data entered by other members of a patient’s team of healthcare providers. This also tremendously cuts down on the risk of medical mistakes that happen when paper records aren’t updated, or even when sloppy handwriting makes implementation of physician directions difficult.

Before electronic medical billing systems, medical billing and claims processing was done nearly exclusively on paper. With the advent of computers it has become possible to efficiently manage large amounts of claims using electronic medical billing software. Many medical billing software companies provide medical billing software to this particularly lucrative segment of the market.

The medical billing field has been challenged in recent years due to the introduction of the Health Insurance Portability and Accountability Act. Due to numerable restrictions put in place as a result of these new laws, many medical billing software companies and healthcare offices spent thousands, in some cases tens of thousands, of dollars on updated technology. Those affected by the HIPAA had to redesign and restructure their business processes and software to become compliant with this new act.

Over time there has also developed what is known as ‘straight through billing’. Straight through billing integrates the billing process within the practice management workflow, connecting patient scheduling, healthcare delivery, and medical records management. Every member of a practice’s management workflow receives an updated, unified and coherent picture of practice workload, patient and provider location, resource availability, and cash flow. Straight through billing requires integrated technologies for electronic medical records and straight through billing.

As the medical billing industry continues to evolve, these innovations assist the healthcare providers by lowering their costs of operation, but more importantly patients receive better, more timely and accurate care, thus improving the satisfaction and sense of wellbeing of many patients.

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